MADESSENTIALS FAQ
When purchasing an order, the email you used to purchase will automatically create an account for my website.
After you order you can view, manage, and track your order using your email address only.
To find this page please click on the "Sign in" section on the menu tab
Yes. We hope you love your purchase, but if for any reason it isn’t quite right, we accept returns within 14 days of delivery. To be eligible, items must be in pristine, unworn condition—free of stains, fragrance, deodorant, or signs of wear—and must be returned in sellable condition. Original shipping charges are non-refundable. Kindly note, all items marked as final sale are not eligible for return or exchange.
A $7 shipping fee will be deducted if you're returning your items
Yes! I am already working on getting the pants restocked, hopefully in some new colors as well!
Yes I offer worldwide shipping 🌎
For domestic orders (within usa)
Orders made before 2pm PST will be fufilled the same day
Standard shipping takes approximately 3-7 days)
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International shipping
International standard shipping takes around 7-14 days
SHipping/duty fees
🌎 International customers:
Customs duties, VAT, and import taxes are not included at checkout and must be paid by the customer upon delivery, if applicable.
-Every country has its own rules for import duties and taxes.
-These fees are not collected or controlled by us at checkout.
-We are not responsible for any customs delays, charges, or refusals.
🇺🇸 USA Orders:
Orders shipping within the United States are not subject to international customs duties or fees.
-If a shipment is refused due to unpaid customs fees, the original shipping cost is non-refundable.
We recommend checking with your local customs office before placing an international order to understand what fees may apply.
Incorrect Address & Returned Packages
-Please ensure your shipping address is correct at checkout.
If a package is returned to us due to an incorrect or incomplete address, refusal, or failure to claim, here's what happens:
-We will contact you via the email or phone number provided.
-You will have the option to have the package re-shipped to the correct address.
-However, any additional shipping fees incurred for re-sending the package are the customer's responsibility.
-We are not liable for shipping errors due to incorrect information entered at checkout.
Processing Time
Orders are typically processed within 1–3 business days.
During launches/restocks and or holidays, processing may take slightly longer.
Lost, Damaged, or Stolen Packages
-Once your order has shipped, it becomes the responsibility of the carrier.
-If your package is lost, stolen, or damaged in transit, please contact the shipping carrier directly with your tracking number.
-If you'd like added protection, I highly suggest using Route, as an added form of protection for your package
Questions?
If you have any questions about your order, email us at madessentialscontact@gmail.com and we’ll be happy to help.
GINLEYGAINZ FAQ
Booty Guides:
- Only focuses on lower body
- Comes with videos showing what each workout is
- *PERFECT FOR BEGINNERS*
Toned Tummy Guide:
- Good for losing weight, burning fat, abs, full body HIIT
- (Descriptions for each workout)
Personalized Guide/1 on 1 Training:
- An 8 week 1 on 1 training enrollment program
- Access to my private app
- For people with specific needs
Such as: Post pregnancy, food allergies, busy schedules, needs 1-1 help
Click HERE for more information
Please take this 10 second questionnaire to determine the perfect guide for you.
All of my workout guides have the best body building and shaping exercises that have proven to get results. I made them based off my own fitness experience and Education
I grew my body in the gym by heavy lifting, that doesn’t mean you can’t get fit at home. YES you can tone and grow your booty at home, to further build and grow your booty drastically I recommend challenging yourself and buying my Gym Booty Guide after you finish the At Home Booty Guide. Both guides are great, but your long term results will be better at the gym
Everyones bodies are different. I saw results within a few weeks to a month, and my 6th month transformation I looked like a different person. Most of my clients see results within a few weeks to a month, but you can't be so focused on the timeline. You need to have this drilled in your brain, THE TIME WILL PASS ANYWAY. You need to be committed to a full lifestyle change. You can't just be committed for a month or two... to keep your results you need to be working out forever, make sure your reasoning behind the gym isn't a short term goal. The motivation goes away, the lifestyle and dedication stays forever!